Terms and Conditions
General Terms and Conditions
- Reservation:
A deposit of 50% is required at the time of booking and the balance at
least 30 days before the tour begins or on arrival at the airport.
- Cancellation:
Any monies paid will be refunded less the cost of cancellation fees
levied by hotels or food expenses. Total loss 75%
- Rates:
Included all expenses in respect of vehicle and driver as per
itinerary, meals on safari, entrance fees to National Parks and Game
Reserves.
- Transportation:
Cars, Mini-buses, Land rovers or Coaches will be provided according to
the route and number of clients. The company reserves the right to
employ the services of subcontractors. English-speaking drivers/guides
are provided.
- Accommodation:
Based on two persons sharing a twin room: where possible rooms with
private bath are requested. Single rooms are available at an additional
cost but can not be guaranteed. Hotel/lodges are named as an indication
of category and rooms may be reserved at similar hotels/lodges.
- Alteration
to tours: The Company reserves the right to alter arrangements or
cancel the operation of a scheduled tour should conditions necessitate.
It also reserves the right to decline to accept or retain any person as a
member of any tour at anytime, in which case an equitable amount will
be refunded.
- Prices are based on tariffs and other costs prevailing at the time of printing and are subject to change without notice.
- Liability:
The Company and its agents act only as agents of the tours, transport,
etc. and shall not be liable for injury, delays, loss or damage in any
manner.
The
Company’s liability to passengers carried in its own vehicle is
governed by the laws of the country in which the tour takes place and no
other country. All claims are subject to the jurisdiction of the courts
of the country in which the actions arise.
The Company reserves the right to employ subcontractors for all or part of the services.